Labor-Management Relations and Mediation offers a variety of training programs designed to assist labor and management in moving toward a more cooperative and productive relationship. These programs are based on a two-way communication process and a commitment to understand and solve problems by using leadership training skills of the 21st century.
Each training program can be designed and presented to meet an organization's specific goals and needs. The training services are available to any interested organization. Training can be conducted on- or off-site.
Current Training Programs
The mission of the Office of Labor-Management Relations and Mediation is to provide essential resources to assist with workforce inter-relational needs for the commonwealth of Kentucky. Our goals include determining groups of prospective constituents, addressing current and prospective constituents' needs and developing innovative training programs and resources to meet their objectives.
Training programs are delivered with PowerPoint presentations and may include interactive exercises, role-playing activities, self-assessments and mini-case studies.
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- Creating a Labor-Management Committee
- Identifying Labor-Management Committee Structures and Procedures
- Examining the Benefits, Elements and Ground Rules of a Labor-Management Committee
- Viewing Potential Pitfalls/Barriers of a Labor-Management Committee
- Training Opportunities for Labor-Management Committee Members
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- Defining Conflict
- Identifying Early Indicators of Conflict
- Examining the Cycle, Causes, Components, Issues, Types and Factors of Conflict
- Determining Personalities in Conflict (Personality Tests)
- Mastering the Art of Active Listening
- Selecting the Most Effective Strategy for Resolving Conflict
- Exploring the Thomas-Kilmann Conflict Mode Instrument
- Using the Collaborative Problem Solving Approach (A Case Study)
- Managing Conflict by Mediation
- Preventing Conflict
- Valuing Conflict
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- Identifying the Future Labor Force
- Leading Four Generations
- Bridging the Generational Gap
- Valuing Each Employee's Uniqueness
- Capitalizing and Sustaining a Multi-Generational Workforce
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